Policies and governance

How we work responsibly

CloudStepIn Technologies Private Limited is incorporated in India under the Companies Act, 2013. These statements summarise the policies that govern how we work with our directors, employees, contractors, vendors, partners and clients.

Corporate governance

Directors and company governance

Board and statutory compliance

The company complies with the Companies Act, 2013 and related rules.

  • Board meetings held and minuted as required
  • Statutory registers and records maintained
  • Annual filings with the Registrar of Companies
  • Director KYC and appointment disclosures kept current

Directors’ code of conduct

Directors act with integrity and in the best interests of the company and its stakeholders.

  • Disclosure of interest in contracts and arrangements
  • Related party transactions approved as the Act requires
  • Confidentiality of board information
  • Avoidance of conflicts of interest
People

Employees and employer commitments

Code of conduct

Integrity, respect, confidentiality and professional behaviour expected of everyone who works for or with CloudStepIn.

Prevention of sexual harassment

A POSH policy under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, with an Internal Committee, awareness and time bound redressal.

Equal opportunity

Recruitment, development and reward based on merit, without discrimination on any protected ground.

Wages, social security and working conditions

Employment practices aligned with the Labour Codes in force from 21 November 2025 and applicable Telangana state rules, including provident fund, insurance, gratuity, maternity benefit and leave entitlements as applicable.

Working hours and leave

Working hours, overtime, holidays and leave managed in line with applicable law and written company policy.

Whistleblower and grievance channel

Employees and partners can raise concerns in confidence to leadership without fear of retaliation.

Extended workforce

Contractors, consultants and associates

Engagement terms

Every contractor and consultant is engaged under a written agreement covering scope, fees, confidentiality and intellectual property.

  • Non disclosure and confidentiality obligations
  • Assignment of work product to the client or company as agreed
  • Background and reference verification for client facing roles
  • Compliance with client security and conduct requirements

Access and security

Contractors receive only the access their role requires, for only as long as it is needed.

  • Need to know, least privilege access
  • Multifactor authentication on company systems
  • Prompt removal of access at engagement end
  • Security awareness for all client engagements
Supply chain

Vendors and partners

Supplier code of conduct

We expect vendors and partners to act lawfully, ethically and with respect for people and the environment.

Anti bribery and corruption

Zero tolerance for bribery, kickbacks and facilitation payments, consistent with the Prevention of Corruption Act, 1988 as amended.

Conflicts of interest

Relationships that could influence decisions are declared and managed transparently.

Data processing terms

Vendors handling personal or client data sign data processing and confidentiality terms aligned with our obligations.

White label and partner delivery

Partner engagements follow agreed governance, branding, confidentiality and non solicitation terms.

Fair commercial practice

Transparent pricing, timely payment and fair dispute resolution with every supplier.

Information

Data protection and information security

Personal data protection

Personal data is processed lawfully under the Digital Personal Data Protection Act, 2023 and its Rules, with consent, purpose limitation and security safeguards.

  • Notice and consent for website and recruitment data
  • Rights to access, correction and erasure honoured
  • Breach response procedures in place
  • Privacy Policy published on this website

Information security

Client and company information is protected by documented controls aligned with recognised good practice.

  • Confidentiality agreements for all staff
  • Access control and multifactor authentication
  • Secure handling of client credentials and data
  • Incident reporting in line with CERT In directions
Service and technology

Quality and responsible technology

Quality and service management

Delivery follows ITIL 4 practices, documented procedures, agreed service levels and continual improvement in every engagement.

Responsible use of AI

AI is applied with human oversight, within client data boundaries, and client data is never used to train public models.

These statements summarise CloudStepIn policies for information purposes. Detailed policies are maintained internally and shared with employees, contractors, vendors and clients as part of onboarding and contracts. For questions, email support@cloudstepin.com or read our Privacy Policy.

Questions about our policies?

Contact us and the relevant member of our team will respond.