Advisory Consulting Services
Independent, evidence based consulting that shows leadership where you stand, what to change first and what the change is worth. Every assessment ends with a roadmap you can act on.
Choose the starting point that fits your priority
Each assessment begins with a short online questionnaire. Our consultants review your responses and contact you to agree scope.
Benchmark your IT and enterprise service management against ITIL 4 practices and receive a prioritised improvement roadmap.
- Practice by practice maturity scoring
- Tooling and configuration health
- Governance, roles and KPIs
- Prioritised improvement roadmap
Understand which workloads should move to cloud, how, and what landing zone and security controls are required.
- Application and infrastructure discovery
- Migration approach per workload
- Landing zone and identity readiness
- Migration roadmap
Identify savings across cloud, infrastructure and licensing with a clear, prioritised plan to realise them.
- Cloud spend analysis and rightsizing
- Licence utilisation review
- Infrastructure consolidation options
- FinOps governance recommendations
Review how your service desk, NOC and support teams perform and where reliability and efficiency can improve.
- Ticket and incident trend analysis
- Monitoring and alert coverage
- Runbook and knowledge maturity
- Service level and staffing recommendations
Identify where AI and automation will create measurable value, and what data, controls and change are needed.
- Facilitated discovery with leaders
- Use case long list and value scoring
- Data readiness and risk review
- Pilot recommendation with success measures
Assess your data sources, pipelines, quality and reporting estate to define a modern platform the business can trust.
- Source and pipeline inventory
- Data quality and governance review
- Platform options and target architecture
- Phased modernisation plan
Advisory consulting beyond assessments
Strategy and roadmaps
Technology and operating model roadmaps aligned to business goals and budgets.
Platform selection
Vendor neutral evaluation of service management, cloud and data platforms.
Process design
ITIL 4 aligned policies, processes, RACI models and KPI frameworks.
Governance and audit readiness
Controls and evidence for ISO 27001, SOC 2 and internal audit.
Programme assurance
Independent review of transformation programmes in flight.
Vendor and contract advisory
Service level frameworks and supplier performance management.
Structured, collaborative and fast
- 01
Questionnaire
You share context through the online questionnaire.
- 02
Scope
We agree objectives, stakeholders, systems and a fixed fee.
- 03
Analyse
Interviews, workshops and data review against good practice.
- 04
Recommend
Findings, business cases and a prioritised roadmap.
Advisory questions
How long does an assessment take?
Most assessments complete within two to four weeks depending on scope, stakeholders and data availability.
How are assessments priced?
Assessments are scoped, fixed fee engagements. After you submit the questionnaire, a consultant confirms scope and fee before any work begins.
Who receives the report?
The report is presented to the stakeholders you nominate. Questionnaire responses are reviewed only by our consulting team.
Are we obliged to use CloudStepIn for delivery?
No. The roadmap is yours to execute internally or with any partner.
Find out where you really stand
Choose an assessment or speak with a consultant about your priorities.
